Private Lease

Question 1

What is not included in my lease contract?

Ayvens · Accepted Answer

- Fuel
- Traffic fines
- Winter tires
- Replacement transportation in case of repair or maintenance. You do receive a replacement car for a maximum of 5 days in case of breakdown on the road. You can order an optional national or European fuel card with your lease contract.

Question 2

How do the kilometre bundles work?

Ayvens · Accepted Answer

When you apply for your car, you choose the kilometre bundle that fits your expected use.

During and at the end of your lease agreement term, we look at the actual kilometres driven. Is this amount inferior or superior to the bundle ? If this places you in a different bundle, you pay the rate for that bundle. If it is a lower bundle, you are reimbursed the difference, if it is higher, you pay the additional charge

Question 3

Where and how can I report the number of mileages I have driven?

Ayvens · Accepted Answer

- Log onto My driver app
- Next to ‘Most Recent Mileage’, click ‘Change’
- Update your mileage

Question 4

What is a credit check?

Ayvens · Accepted Answer

If you decide to lease a car, we will first do a preliminary credit check. This is done based on the data you filled in. Afterwards, this check is carried out again based on the proof of income provided to make sure that you can pay the agreed monthly amount without any problems. Ayvens works with an independent credit company for this purpose.

Question 5

Can you still modify the duration during the contract?

Ayvens · Accepted Answer

Yes, you can. Bear in mind that your contract (and the monthly amount due) will then be modified as well.

Question 6

What are the payment options?

Ayvens · Accepted Answer

The monthly payment for your lease contract must be made by direct debit from your account. This is the only payment option.

Question 7

How can I end my lease agreement?

Ayvens · Accepted Answer

Termination before your chosen term is only possible under certain circumstances. You will find these in the [local Terms & Conditions link].

Question 8

Can I have a towbar installed on my vehicle?

Ayvens · Accepted Answer

You may have a towbar fitted by a qualified installer at your own expense. You or the installer must then present the vehicle for a technical inspection. The towbar is your property and may only be recovered at the end of the contract if removing it from the vehicle does not result in damage. Ayvens will not provide compensation if you return the car with a towbar.

How can we help you?

About leasing

Business lease

Flexible leasing

Private Lease

Electric driving

End of contract

Delivery

Maintenance

Tyres

Roadside assistance

Damage

Replacement vehicle

Fuel & Charge Card

Fines

Insurance

My Fleet

My driver app

Documents

Vehicle return

Private Lease - Contract

Private Lease - Order

Private Lease - Contract

FAQ: What is Ayvens Flex?