You can view the services included in your contract on My driver app. Go to the "Vehicle" hub and then "Included Services". You can find more information about the services included in your contract in the left-hand column. Bear in mind that this information comes from the lease quote and may differ from your company's car policy.

If the vehicle's actual condition doesn't match the description on the contract, it's best to report this straight away by sending an e-mail to [local email].

You can only get a larger replacement vehicle if your fleet manager agrees to the additional cost. This can be arranged by e-mail with a clear indication of which category we may offer.

No problem! Just let us know how long you'll need the vehicle for.

This is only possible if they offer it free of charge. Otherwise, all reservations must be made through Ayvens and we'll take care of the delivery.