FAQ

What are my responsibilities for the car?

Can you insure cars?

What do I do if my car breaks down?

What do I do if my car has been damaged?

What do I do if someone has broken into my car?

What do I do whilst my car is in the garage?

How do I book service?

What do I do when my car needs an inspection?

How often should I wash my car?

How do I maintain my car?

What do I do when my car lease expires and needs to be returned?

Where can I get my tyres changed?

Who pays my speeding tickets?

What should I do if I lose or misplace my fuel card?

How do I change the PIN for my fuel card(s)?

How do I use my fuel card?

How do I get started with My Ayvens?

Can you produce reports on the fleet, such as environmental reports?

Does Ayvens offer driving skills courses?

What about configuration and decoration or commercial vehicles and trucks?

What do I do if I want to buy my car?

What do I do if my car breaks down when I am abroad?

Where can I use my fuel cards?

What do I need to remember when driving abroad?

Red & Green cards for driving abroad?