Return your leasing car
Easy returns at the end of your contract
When your contract is over, it’s time to say goodbye to your company car. Follow the tips below to make the process as worry-free as possible.
Remember the following when returning your car
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- Instruction manual and service folder: Placed at the front passenger seat (the service booklet can be online)
- All keys belonging to the car: Collected in a bundle and handed over to the haulier
- Detachable tow incl. key: Both parts are placed on the floor by the passenger seat. Note that the removable cover must be removed
- Original registration certificate (Part I): Placed at the front passenger seat
- Lock tops for wheel bolts: Placed on the floor by the passenger seat
- Damages: Damages must be reported to your insurance company and rectified before handing over the car. Ask your insurance company if you are in doubt. Also be aware that your company may have opted for delivery insurance.
- Fuel cards: All the fuel cards you have for the car should be cut up and thrown away. The cards will be automatically blocked by LeasePlan
- Charging subscription: If you have a charging subscription with Clever, E.ON, Spiriii or other companies for your electric car / plug-in hybrid, you must let us know about cancellation on kundeservice@ayvens.com
- Private equipment: You may keep any private equipment or accessories installed in the car as long as you can remove it without causing damage to the car.
- Erase your digital footprints: Remember to delete your profiles, addresses in the navigation system, and other personally sensitive information in the car's infotainment system
Tyres
Please contact our customer service for further information on how to return your tyres. It depends on your leasing contract.
A thorough inspection
Our partner FDM, an independent third party, will inspect the car upon return and issue a condition report.
You will of course not pay for wear and tear and damage that is considered to have occurred through normal use of the car.
If you have any questions for FDM regarding the inspection of the car according to the Fair, Wear and Tear guide, please contact FDM.
If you have any questions about the return guidelines, including your leasing contract and invoicing, please contact Ayvens Denmark.
