Commercial Vehicle Build Specialist

Department
Commercial
Location
Bristol CEC United Kingdom
Date Posted
13-12-2024

This role will require travel to the Slough office for a minimum of 2 days per week.

The requirements of the role are set out below and in return we can offer an annual salary between £33,000 - £42,000 depending on experience.

Role Purpose

  • Ownership of the build process for commercial vehicles and the day-day relationships with the commercial vehicle, dealer, converter and ancillary equipment supply chain.

  • Ensure maximum customer satisfaction, through owning the build process and ensuring customer’s and LeasePlan colleagues are kept updated on build plans.

Role Specifics

  • Ensure vehicles are built in-line with agreed specification, on time and are fit for purpose.

  • Support the CV, CSC, Order and CS&Q teams on commercial vehicle / specialist build management requirements.

  • Ensuring the regular populating of production planning software (Smartsheet) to enable the accurate scheduling and progressing of vehicles in build.

  • Preparation of vehicle ‘portfolio’ of specification for handover to Technical / in-life teams, including the data storage of detailed specifications & compliance data.

Relationship Management

  • Manage the day-day relationships with converters, dealers and other 3rd party associated service providers.

  • Support Tender & Implementation teams for new opportunities where build management is required

  • Ensuring regular communication with CS&Q in relation to client specific requirements such as driver packs, fuel cards etc

Financial Control

  • Ensuring CV, CS&Q and Account Management teams are aware of issues relating to price changes, supply terms and general delivery delays.

Reporting & Systems (including Service Level Agreements - ‘SLAs’)

  • Manage all activity through the Smartsheet (or equivalent), setting and maintaining clear milestones, actions and accountability

  • Ensuring accurate forecasting of the delivery of vehicles going through build management

  • Meet all agreed SLA’s and Key Performance Indicators (KPI’s) linked to build management

  • Maintenance of full accurate customer records in accordance with GDPR requirements

Required knowledge & experience

  • Evidence of relevant industry knowledge

  • Experience in project management

  • Degree or Project Management experience led equivalent

  • Experience in supplier & client relationship management

  • Fluent in business English language - written and verbal

  • Good level of knowledge and experience of the build process for complex vehicle production – commercial vehicle ideally

  • Knowledge of working in a Commercial and Financial environment.

  • Experience of working in teams and managing stakeholders.

  • Ability to work independently.

  • Working knowledge of core Microsoft applications (Word and Excel).

  • Smartsheet experience an advantage but willingness to learn quickly is essential

  • Ability to attend client & supplier meetings

  • Current driving licence

  • Strong & confident communicator at all levels

  • Confidence in working across numerous departments

  • Team player

  • Strong customer & supplier management skills