FAQs

Question 1

Why choose private lease?

Ayvens · Accepted Answer

-You receive a fully equipped car that is always brand new for a remarkably low monthly price.
 -Smart: Your savings aren’t going down each year because you haven’t put them into a car that you own yourself.
 -No surprises: All fees for your car are included in one transparent monthly invoice.
 -No hassle: Everything is taken care of for you.
 -Everything is included: Road tax, civil liability, risk retention & legal assistance, European breakdown assistance.
 -You benefit from the lowest price without having to negotiate this yourself.
 -You can look forward to another brand-new car after your contract ends.
 -You can view all maintenance and administrative matters in the free MyLeasePlan app.
 -An advantageous termination clause: You can end a contract after one year by paying 3x the monthly fee; if you cannot drive due to illness you can end the contract free of charge; in the event of death, the contract will end free of charge, meaning no hassle for your heirs.
 -No guarantee is required.

Question 2

What's included in the monthly fee?

Ayvens · Accepted Answer

The fixed monthly fee includes all fixed costs for the vehicle and our services:

- Full maintenance
- Tyre change management
- Vehicle insurance and accident management
- Road tax
- Roadside assistance and accident care
- Replacement vehicle in the event of a breakdown or accident
- Issuing the annual emission control card and MOT roadworthiness certificate

Question 3

What is not included in the contract fee?

Ayvens · Accepted Answer

- Fuel or the cost of electricity used to charge the car
- EV charging station
- Highway Code fines
- Replacement vehicle while you car is undergoing scheduled maintenance work

Question 4

Are the cars new or used?

Ayvens · Accepted Answer

Our cars are always brand new. You'll be the first person to drive the car you decide to lease.

Question 5

Why is the private leasing monthly fee so low?

Ayvens · Accepted Answer

LeasePlan is the market leader for lease cars, and part of this means buying dozens of cars for our fleet. This enables us to negotiate the best price and get the largest discount when buying in volume.
 This applies not only to the cars themselves, but to civil liability, risk retention & legal assistance, maintenance, repairs, tyres and breakdown assistance.

After your lease period is up, LeasePlan sells your car for the maximum trade-in value it can receive – something else that keeps your monthly fee remarkably low.
 The outcome: a fully equipped car at your disposal for an unbelievable monthly price.

Question 6

Do you do credit checks?

Ayvens · Accepted Answer

Yes, we have a procedure for checking your creditworthiness. You’ll need to submit specific documents so we can check your financial solvency. If we get the green light, we can move on and we’ll send you the lease agreement.

Question 7

Who can drive my lease car?

Ayvens · Accepted Answer

Anyone with a valid driver’s licence may use the vehicle. You remain responsible for the car, regardless of who is driving it. No minimum or maximum age applies if you wish to drive a car made available through private leasing. Anyone may take advantage of private leasing with LeasePlan.

Question 8

What does the insurance cover?

Ayvens · Accepted Answer

At Ayvens, we offer full insurance coverage (third party civil liability, accident care, own damage, partial/total theft, fire, natural phenomena, broken windscreens) with a deductible, personal driver protection and accident management/handling.

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