The difference between the billing amount and the report amount may be due to:

• 1.
  1.
  Accident reports and waivers, that have been taken into consideration.
• 2.
  2.
  Incomplete recording of damages on the reimbursement form

The billing date of a damage repair is related to the date of completion. You can find out when the vehicle repair was completed via the MyFleet app, under Reports (Damages for clients). The search is based on the date of the accident. To log in click here.

The final damage charge includes all outstanding accident reports.

First of all, you must report the accident. Then, one of our partners will contact you, in order to schedule an appointment for the repair of the damage.

A car damage that has not been repaired may affect your safety on the road. We suggest that you keep your lease car in a good condition, by immediately repairing damages, in order to always ensure your safety.

We have an extensive partner network of service points all over Greece. Once you report the accident to us, Ayvens will assign the repair of the damage to one of the partners located in the area that works best for you.

You can make an appointment for glass repair by calling Ayvens Driver’s Help Line at +30 2106100050.

The glass fitter will assess the damage and determine whether the glass is suitable for repair.

If you know your preferred date, you can switch your appointment or if you do not know your preferred date, you can cancel your appointment by calling Ayvens Driver’s Help Line at +30 2106100050.