FAQ’s Ayvens EcoRewards
How does the Ayvens EcoRewards project work? Ayvens EcoRewards is a program that turns your choice of electric mobility into a positive environmental impact. Ayvens, in partnership with the Dots.eco platform, offers 10 credits for every 100% electric vehicle ordered, which can be used to support specific environmental causes. After applying these credits to a specific cause, customers receive a personalized certificate that they can share on social media, with family and friends, and which also allows them to keep track of the cause being supported.How can I receive the credits? Are all customers eligible? All customers who lease a 100% electric vehicle by April
2026 have access to Ayvens EcoRewards at no extra cost. For each vehicle
ordered, they receive 10 credits.
What sustainability causes are available? You can allocate your 10 credits to one of the following causes:
- Planting 10 trees in vital ecosystems.
- Saving 10 endangered sea turtle hatchlings.
- Remove 4.5kg of plastic transported by the ocean.
- Help buy 9.29 m² of nature reserve.
How can I allocate my credits? After receiving your electric vehicle, you will receive
an email from Ayvens with a link to choose the sustainability cause you wish to
support.
I have several electric vehicles in the same order. Do I get credits for each one? Yes, EcoRewards credits are awarded for each 100%
electric vehicle ordered. If you order, for example, 5 electric vehicles, you
receive 50 credits (10 per vehicle), which you can distribute to the
environmental causes above.
Can I track the progress of the cause I've supported? Yes. Dots.eco provides impact certificates and constant
updates on the progress of the causes supported, guaranteeing total
transparency. This can be done via the link that will be shared in the email
for choosing the cause's allocation.
Are there any additional costs for taking part in this project? No, there are no additional costs to participate. The
purchase of the credits is entirely covered by Ayvens. The credits are an
additional benefit when leasing a 100% electric vehicle.
Why should I take part in this project? What sets this initiative apart from other environmental campaigns? Ayvens EcoRewards puts our customers at the heart of
change. It is a program with real impact, measured and certified by recognized
partners such as Dots.eco - a B-Corp platform that collaborates with
environmental entities around the world and with the United Nations.
Participating in this project allows you to contribute to the sustainability of
the planet, helping to preserve vital ecosystems and endangered species, as
well as promoting the cleaning up of the oceans. Through the personalized
digital certificate with detailed information on the impact generated, you'll
have a tangible way of involving the community and inspiring those around you.
How can I be sure that my credits are being used correctly? Ayvens and Dots.eco are committed to full transparency.
You will receive regular updates and an impact certificate showing exactly how
your credits are being used.
Is Dots.eco a trustworthy organization? Yes, Dots.eco is a recognized and reliable platform that works with various credited companies to generate positive environmental impacts. You can find more information about their projects and partnerships on the official [Dots.ecowebsite](targetSelf:https://dots.eco/).How is the security of my personal data guaranteed? Ayvens and Dots.eco follow strict privacy and data
security policies to ensure that all your personal information is protected.
You won't be asked for any data, apart from your email address if you want to
follow the project and share the certificates on your networks.
Can I see examples of previous Dots.eco projects? Yes, by visiting the Dots.eco website you can find examples of previous projects and the impacts that have already been achieved. This can help you better understand how your credits will be used. Dots.eco works directly with several companies around the world. Through the links below you can find the projects that have been realised so far by cause:
- Planting trees - Impact type: [Planting Trees -Dots.eco](targetSelf:https://dots.eco/impact-type-planting-trees/)
- Saving endangered sea turtle hatchlings - [Impact type:Sea turtles - Dots.eco](targetSelf:https://dots.eco/impact-type-sea-turtles/)
- Removing ocean-bound plastic; - [Impact: PlasticCleanup - Dots.eco](targetSelf:https://dots.eco/impact-plastic-cleanup/)
- Buying nature reserves - Impact type:
[Buy land - Dots.eco](targetSelf:https://dots.eco/impact-type-buy-land/)
How can I verify the authenticity of the emails I receive about this project? All official emails from Ayvens and Dots.eco will have
verifiable contact information and links to our official websites. If you have
any doubts about the authenticity of an email, you can contact Ayvens Portugal
customer service directly.
Are there any long-term commitments when taking part in this project? No, the only commitment you have is to the environment.
You can choose to participate in the project whenever you do a renting of a
100% electric vehicle, without any future obligation.
How can I share my impact with friends and family? After allocating your credits to a cause, you will
receive a digital certificate that you can easily share on social media or
email to friends and family.
What happens if I have questions about the project? If you have any questions, you can contact Ayvens
customer service, who will be happy to help and answer all your questions.