You can report the accident to LeasePlan in the driver's area. Enter your driver details, go to the 'My services' menu and select 'Report accident'. You can also use the Ayvens mobile App to report the accident.

If you do not have insurance with Ayvens, contact your insurer or go to the Portuguese Insurers’ Association e-SEGURNET App home page).

Call Ayvens's Support Line.

Dial 800 20 42 98 in Portugal (cost-free call) or +351 214 40 09 10 from abroad (national fixed-line network cost call). We are available 24 hours a day, 7 days a week.

Make a declaration If your car was damaged by a break-in, vandalism, theft, or an unknown counterparty, please report this to the police.

Reporting damage Don't forget to also report the damage to us within 48 hours via My Ayvens Driver portal, page Report accident or Ayvens Portugal mobile App.