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We are here for our LeasePlan customers and drivers

Call Center

021 407 21 31

From Monday to Friday Between 08:00 am and 17.30 pm

Need road assistance?

road-assistance
031 42 50 500 Available 24/7!

You were involved in an accident or breakdown

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Notify the damage

Traveling abroad with Flexi cars

Traveling abroad with Flexi cars and exchange cars is permitted with the written consent of LeasePlan Romania. If this obligation is ignored, in case of damage or theft, the customer will be fully liable for the amount of damage/value of the stolen vehicle. For these cars, an additional fee may be required.

Worry-free returns in just a few steps

  1. car-returnPlease follow these steps before returning your vehicle:

    The respective LeasePlan dealer will prepare a handover sheet in two copies, of which one is yours to keep. You will also have to deliver a set of documents and accessories.

  2. car-checkThe following documents and accessories will be delivered to the LeasePlan dealer when returning your vehicle:

    For details on missing elements, see our Return policy.

  3. checkmarkFinal inspection to check your car’s condition

    After returning your vehicle, a certified expert will assess the vehicle’s overall condition, in accordance with the provisions laid down in the Fair Wear and Tear Guidelines below:

    LeasePlan will provide your company with a copy of your vehicle’s appraisal report. In case of unfair wear and tear, as described in the relevant Guidelines, LeasePlan will invoice you for the cost of repair indicated in the report. You will pay the invoice irrespective if the vehicle is actually repaired, is relocated or further remarketed by LeasePlan.

Vehicles are returned to BENGA AUTOLOGISTICS within working hours:

Mon - Fri 09:30 – 13:00 – lunch break – 14:00 – 16:30 09:00 – 13:00 – last working day of each month

Benga Logistics Park 45-49 Soseaua Bucuresti 077055, Ciorogarla / Ilfov county, Romania GPS: 44°26’23’’ N 25°55’1’’ E

http://www.benga.com Email: office@benga.com

Still have questions? We're here to help!

contact
Contact for drivers and customers 021 407 21 31
From Monday to Friday between 08:00 and 17:30
email
E-mail us at driver-support@leaseplan.ro
We'll get back to you within 48 working hours