How can we help you?
We will send to your fleet manager a reminder by e-mail one month in advance (based on the date of first registration).
An electric vehicle requires less maintenance. This is due to the engine's reduced number of moving parts compared to a conventional combustion motor, which therefore leads to reduced wear. Moreover, oil changes are a thing of the past. In addition, the brakes are less susceptible to wear thanks to the regenerative braking capacity.
Please Call Ayvens Call Center at 021 301 49 59. We will arrange an appointment for you at the most suitable garage, taking into account your chosen location and how you want to organise the day.
Your car will be checked and serviced by specialists. Invoicing takes place directly between the garage and Ayvens. You do not have to pay anything yourself.
During the term of your contract, the costs of servicing, technical repairs and replacement of wear parts shall be borne by Ayvens if you have them carried out by a partner from our network. As a driver, you are responsible for ensuring that services are carried out on time.
Unforeseen costs due to the car not being properly maintained shall not be borne by Ayvens.
Some examples include:
- costs due to the failure to have repairs or services carried out on time;
- costs of damage caused by a lack of oil;
- costs due to you using the car in an irresponsible manner.
As a driver, you are responsible for ensuring that services are carried out on time. The vehicle's on-board computer will notify you when services are required, but you can also find the intervals at which they should be carried out in the lease car's service booklet.
The garage will contact Ayvens for approval of the works and invoicing. You do not have to pay these costs yourself.
If you're unsure whether you can continue driving safely or if your vehicle is immobilized, call for roadside assistance. If you can still drive safely, you can request an appointment to have your vehicle repaired. We will look for the best-placed garage in your region of choice for you.
The time needed for a repair depends on various factors (the cause of repair, whether parts need to be repaired or replaced, whether parts are in stock, etc.). The garage is best placed to inform you of how long it will take.
