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Q: I have forgotten my password, what should I do?

Click on the button “Forgot Password” and you will receive a new, temporarily password.

Q: I have forgotten my username or password for My Ayvens. What should I do?

Your username is always a valid email address. It's often a business email linked to your car. If you've forgotten your password you can request a new password via the login page for My Ayvens. Just click 'forgot password'.

Q: I have asked for a new password, but do not receive any e-mail, why?

The reason might be that we have another e-mail address in our system than the one you are using. Please contact Ayvens at 08-501 122 00 or [](targetSelf:mailto:minbil@leaseplan.se)customercare.se@ayvens.com for verification and adjustment.

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I have forgotten my password, what should I do?

I have forgotten my username or password for My Ayvens. What should I do?

I have asked for a new password, but do not receive any e-mail, why?