End of your lease contract: what you need to know
When your leasing contract with Ayvens expires, you have four options: switch to a new leased car, possibly extend the lease of your current car, buy your company car or return it. Ask our customer service team about the different options.
Returning your lease car
The car must be returned clean to the Ayvens return point at the time specified in the contract. No appointment is required to return the car. When the car is returned, the condition of the car and its equipment will be checked.
- Select a return location
- Choose the Ayvens return point that suits you best.
- No need to book an appointment.
- Prepare your car for return
- Make sure the car is clean, both externally and internally
- Clear out personal belongings, ensuring the car is free of your items.
- Remove personal data from the navigation and phone systems.
- Remove your and your car's data from the car app and any other apps that use your car's registration number or other identifier (parking apps, charging apps, etc).
- Take all your keys, official documents, tyres, electric car charging cable and other equipment with you.
- On-site collection and inspection
- The audit is carried out by an independent external company.
- The restoration inspection will be documented and any damage will be photographed.
- A return inspection form will be sent to the customer by e-mail within approximately one week.
- If repairs are identified during the inspection, they will be carried out in a cost-effective manner, taking into account the age of the car and the mileage.
Ayvens return and mid-term inspection locations
Vantaa, Koivuhaka
Ayvens Ohtolankatu 4 01510 Vantaa Tel. 010 404 2990 fi.autopalautukset@ayvens.com Open mon-fri 8:00-17:00
Vantaa, Kaivoksela
Ayvens Vantaanlaaksontie 8 01610 Vantaa Tel. 010 404 2993 fi.autopalautukset@ayvens.com Open mon-fri 9:00-17:00
Tampere, Lielahti
InCar Oy Lielahti Turvesuonkatu 14 33400 Tampere Tel. 0300 247 295 fi.autopalautukset@ayvens.com Open mon-fri 8:00-16:00
Tampere, Pirkkala
InCar Oy Pirkkala Autokeskuksentie 16 B 33960 Pirkkala Tel. 0300 247 268 fi.autopalautukset@ayvens.com Open mon-fri 07:30 – 16:30
Oulu
InCar Oy Vasaratie 1 90410 Oulu Tel. 010 4042999 fi.autopalautukset@ayvens.com Open mon-fri 8:00-16:00
Cars returned to dealerships
Cars returned to an outlet other than an Ayvens return location must always be agreed upon in writing with Ayvens. Please report information about your car and the return date and location via email to fi.autopalautukset@ayvens.com. Please note that cars returned to other location than Ayvens return locations are subject to a transfer charge according to the service pricelist. Customers are responsible for their cars until the final return inspection has been performed at the Ayvens return location.
Return inspection guides
These guides will help you to understand the criteria for a return inspection.
